J&A HOME: SYMPHONY™: user testimonials

An unwavering commitment to usability.

Ever since Symphony was first developed, we've focused on the user - ensuring that their experience with Symphony is as seamless and intuitive as possible. The 2005 Symphony User Survey was a chance for our users to tell us just what was on their minds, and the following sampling of responses provides an overview of just some of the feedback we received.

>> read the entire 2005 Symphony User Survey white paper
(.pdf, 187kb)

Our users, in their own words.

"I like the 'quick start' menu - it saves me a lot of time searching the site. I like being able to hit one button and view all the active cases I am responsible for." - a broker user

"[Symphony] accounts for individual case circumstances. [It] does not just focus on standard task timeframes." - an attorney user

"It allows me to have contact and check the progress of the evictions on our properties. Many times the agent is unaware of what is happening on the eviction or unable to contact the eviction attorney's office." - a broker user

"I like how everyone is involved with the file once an update gets sent out." - an attorney user

"What I like best about Symphony is that my staff loves using it. It helps them to their job better and has actually improved their efficiency. Most of the [other] reporting systems are cumbersome and actually have a negative impact on our work. Symphony is different." - an attorney user

"I like that it is easy to navigate. It doesn't take long to find what I need." - an attorney user

"I like that can report at my convenience any time of day or night before an update status is due, second to being notified or reminded [of it] by email." - a broker user

"I like the amount of information that can be accessed (i.e. broker information, client information, etc.)" - an attorney user

"I like the ease of use, simplicity, and reminders of when things are due." - a broker user

"It's easy to navigate and update and I love the way it takes you to the files that need to be updated that day." - an attorney user

>>> contact us today to learn more about Symphony and our full-range of post-foreclosure legal and advisory services.