Symphony is a web-based platform for occupied REO that goes beyond case management and offers more than the standard eviction tracking functionality found in most default systems. It provides event management, workflow automation, quality assurance, and auditing capabilities that uniquely leverage Jackson & Associates' extensive background in post-foreclosure law.

Designed to work either independently of or in conjunction with existing default technology, clients who retain Jackson & Associates to manage their post-foreclosure legal matters nationwide are able to use Symphony to manage every aspect of the occupied REO lifecycle.

Transparent and cross-functional
The handling of an occupied REO asset requires flawless coordination across a set of disparate business functions:

• legal process management: evictions, post-vesting bankruptcies, litigation, personal property issues
• loss mitigation: cash-for-keys, sales to occupants
• property preservation: regular vacancy checks, securing vacant properties, assessing code violations
• property management: tenant-occupied properties

In addition to providing integrated support for these business functions, Symphony makes it possible for everyone involved in the occupied REO lifecycle – regardless of function – to share and manage information seamlessly using the same robust, unified platform. This approach means that Symphony users are a diverse group, including J&A clients, their outsourcers and/or or sub-servicers, as well as assigned brokers; involved investors; and formally recognized J&A co-counsel and their staff nationwide.

Innovative business intelligence
Symphony is backed by one of the industry’s largest post-foreclosure database. Patent-pending process models use this data to deliver the industry’s best business intelligence for occupied REO, including:

• performance benchmarking for evictions, bankrupcy management, even litigation
• reliable and accurate exception identification
• dynamic and data-driven projections of time-to-completion that take individual case details into account

In general, the default industry is largely defined by its relationship to the law: foreclosures, bankruptcies, litigation, evictions, title claims, even closings – all require the application of legal expertise that only a trained attorney can provide. In spite of this, the technology and systems most commonly used to manage default-related activities are developed and managed by firms whose primary business interests lie elsewhere.

At J&A, we’ve leveraged our unique and extensive legal expertise to develop the industry’s first specialized platform for occupied REO management, built around a core understanding of how post-foreclosure legal process actually works. The result is a more cohesive, comprehensive technology that improves productivity, delivers better results, and provides an unprecedented level of control.

>>> contact us today to learn more about Symphony and our full-range of post-foreclosure legal and advisory services.